salt.modules.servicenow¶

Module for execution of ServiceNow CI (configuration items)

depends:

servicenow_rest python module

configuration:

Configure this module by specifying the name of a configuration profile in the minion config, minion pillar, or master config. The module will use the 'servicenow' key by default, if defined.

For example:

servicenow:
  instance_name: ''
  username: ''
  password: ''

salt.modules.servicenow.delete_record(table, sys_id)¶

Delete an existing record

Parameters:

• table (str) -- The table name, e.g. sys_user

• sys_id (str) -- The unique ID of the record

CLI Example:

salt myminion servicenow.delete_record sys_computer 2134566

salt.modules.servicenow.non_structured_query(table, query=None, **kwargs)¶

Run a non-structed (not a dict) query on a servicenow table. See http://wiki.servicenow.com/index.php?title=Encoded_Query_Strings#gsc.tab=0 for help on constructing a non-structured query string.

Parameters:

• table (str) -- The table name, e.g. sys_user

• query (str) -- The query to run (or use keyword arguments to filter data)

CLI Example:

salt myminion servicenow.non_structured_query sys_computer 'role=web'
salt myminion servicenow.non_structured_query sys_computer role=web type=computer

salt.modules.servicenow.set_change_request_state(change_id, state='approved')¶

Set the approval state of a change request/record

Parameters:

• change_id (str) -- The ID of the change request, e.g. CHG123545

• state (str) -- The target state, e.g. approved

CLI Example:

salt myminion servicenow.set_change_request_state CHG000123 declined
salt myminion servicenow.set_change_request_state CHG000123 approved

salt.modules.servicenow.update_record_field(table, sys_id, field, value)¶

Update the value of a record's field in a servicenow table

Parameters:

• table (str) -- The table name, e.g. sys_user

• sys_id (str) -- The unique ID of the record

• field (str) -- The new value

• value (str) -- The new value

CLI Example:

salt myminion servicenow.update_record_field sys_user 2348234 first_name jimmy